Utility Services

Utility Services

Deposits

Deposits for Utility Service (Residential Customers) are:

Home Owner $100.00
Renter $100.00

Application Fee/Connection Fee     $30.00

Application for Utility Service

Application should be printed off, filled in, and brought, with proper identification, to City Hall, 1119 Alamo Street. Deposit must be paid in cash or by credit card. No checks will be accepted for deposits. Deposit is due in full at time of service. Water will be turned on on the day the deposit is recieved if it is prior to 4:00 p.m. Otherwise, water will be turned on the next regular business day.

Call Utility Customer Service for all commercial deposits and rates.  (903) 886-1134


Garbage Collection

City of Commerce residents receive garbage collection twice a week. Collection days are Monday & Thursday or Tuesday & Friday, depending on the area of town in which you live. Garbage must be at the curb no later than 7:00 a.m. and cannot be set out prior to the day of pick up. For route schedules call (903) 886-1134 or (903) 886-1133.

Residential Fee $13.50 plus  tax

Repair Service

Call  (903) 886-1152 for the following:

  • Sewer Backups
  • Water Line Breaks
  • Sewer/Water Line Locates
  • Street Repairs

Residential Water Rates

Monthly Demand Rate $12.00
Plus:

0-5,000                    gallons       $3.72/1000 gallons

5,001-30,000        gallons       $4.35/1000 gallons

30,001-500,000  gallons       $5.22/1000 gallons

Over 500,000       gallons        $6.09/1000 gallons

Residential Sewer Rates

Monthly Demand Rate $13.00
Plus $3.88 per 1,000 gallons of water usage

Utility Billing

Payment for utility service is due upon receipt and past due 20 days from the billing date. A 10% late penalty is charged for payments received after 4:45 p.m. on the 20th day.

The City accepts Visa/MasterCard for utility payments. There is a 3% processing fee, based on the amount of the transaction, for making credit card payments.

Bank Drafting

Customers may bank draft their utility payments each month. Contact the Utility Billing Office at (903) 886-1134

Temporary Services

Temporary water service is available for a one week period for the purpose of cleaning or showing a vacant residence. The cost for this service is $30.00. If 1,000 gallons or more of water is used, the service will be turned on and utilities will be charged to the owner.

Meter Re-Reads

At the customer’s request, meters will be re-read. A customer will be allowed one free re-read annually. All additional re-reads will be charged at $30.00 each unless the meter has been read incorrectly.

Disconnection for Delinquency

On failure to pay a utility account within thirty (30) days of the billing date a $30.00 processing fee will be applied to the account and service will be discontinued until the processing fee, penalties, and delinquent amounts are paid. An additional service charge of $30.00 will be made for any reconnection made during any hours other than 8:00 a.m. to 4:45 p.m. on Monday through Friday, anytime on Saturday or Sunday or during any holiday observed by the personnel at City Hall.


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